Terms of service

Welcome to TOK’S. These Terms & Conditions govern your use of our website and your purchase of products from TOK’S.

By accessing or using our website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and our Refund & Return Policy.

If you do not agree with these terms, please do not use our website or purchase our products.

1. About TOK’S

TOK’S is operated by:

TOKKMUNGG SDN BHD
Tel/Whatsaap: 0105329055
Website: https://toksofficial.com

2. Products

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes and other information displayed on our website are accurate.

However, the actual colour or appearance of a product may vary slightly depending on your device, screen settings, lighting and photography.

Product availability, descriptions, specifications and prices may be changed at any time without prior notice.

3. Orders

When you place an order through our website, you are making a request to purchase the selected products.

All orders are subject to product availability and successful payment confirmation.

TOK’S reserves the right to refuse, cancel or limit an order where necessary, including in circumstances involving:

  • Incorrect product or pricing information
  • Product availability issues
  • Suspected fraudulent or unauthorized transactions
  • Incorrect customer information
  • Other circumstances that may affect the validity of the order

If an order is cancelled after payment has been received, the applicable refund will be processed through the original payment method.

4. Prices & Payment

All prices displayed on our website are in Malaysian Ringgit (RM) unless otherwise stated.

Prices, discounts and promotional offers may change without prior notice.

The price applicable to your order will be the price displayed at the time the order is placed.

We accept payment methods made available through our website and payment service providers.

5. Shipping & Delivery

Orders will be processed after successful payment confirmation.

Estimated delivery times may vary depending on the delivery destination, courier service and other circumstances.

TOK’S is not responsible for delays caused by courier companies, customs authorities, weather conditions, public holidays or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete delivery information.

For more information, please refer to our Shipping Policy.

6. Returns, Exchanges & Refunds

Returns, exchanges and refunds are subject to our Refund & Return Policy.

Please review our Refund & Return Policy before making a purchase.

7. Intellectual Property

All content displayed on this website, including but not limited to:

  • TOK’S logos and trademarks
  • Product designs
  • Product photographs
  • Images
  • Graphics
  • Text
  • Videos
  • Website design
  • Other original content

is owned by or licensed to TOK’S and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, sell or use our content for commercial purposes without our prior written permission.

8. Website Use

You agree to use this website only for lawful purposes.

You must not use our website to:

  • Commit or facilitate unlawful activities
  • Attempt to gain unauthorized access to our systems
  • Introduce viruses, malware or harmful code
  • Interfere with the operation or security of the website
  • Provide false or misleading information
  • Misuse our content, trademarks or intellectual property
  • Conduct fraudulent transactions

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms & Conditions have been violated.

9. Third-Party Services & Links

Our website may contain links to or integrations with third-party services, websites or payment providers.

TOK’S does not control third-party websites and is not responsible for their content, policies, services or practices.

Your use of third-party services is subject to the terms and policies of the relevant third party.

10. Accuracy of Information

We make reasonable efforts to ensure that information on our website is accurate and up to date.

However, there may occasionally be errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability or other information.

TOK’S reserves the right to correct such errors and update information when necessary.

11. Limitation of Liability

To the extent permitted by applicable law, TOK’S shall not be liable for losses or damages arising from circumstances beyond our reasonable control, including delays caused by third-party delivery providers, payment providers, technical failures or other external circumstances.

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable Malaysian law.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

Any dispute arising in connection with these Terms & Conditions shall be subject to the applicable courts and laws of Malaysia.

14. Changes to These Terms

TOK’S reserves the right to update or modify these Terms & Conditions from time to time.

Any updated version will be published on this website.

Your continued use of the website after changes have been published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

TOKKMUNGG SDN BHD
Tel Number: +60105329055
Website: https://toksofficial.com

Business Registration No.:
[1450425-W]